Has it stopped? Does it run fast or slow? Does the crown, date or chronograph not work?
Visible damage.
Mention a cracked crystal, dents, moisture under the glass, or dial and hand marks.
Previous repairs.
Share anything you know about earlier work, including any replaced parts.
Age and reference.
Share these if you know them. A rough idea of age is fine.
Why accuracy matters.
Originality.
An accurate description can be especially important for vintage pieces, where original parts carry weight.
Whether a purchase is possible.
The watch needs to be assessed to establish whether a purchase is possible and how its condition affects the offer.
No preparation needed.
Please do not polish, open or attempt a repair just to prepare for a valuation.
Illustrative 3D watch, not sale inventory.
Before you enquire.
Three things that make your first conversation useful.
Find your watch reference.
Start with the details that identify your watch.
Check the warranty card, receipt, service documents or original sales listing for a model or reference number. Marking locations vary by brand and reference. If you are unsure, send clear photographs of the dial, caseback, bracelet and clasp. Do not open the case or remove parts just to find a number.
Selling without box or papers.
Missing an item? Explain what you do have.
Box
Warranty card
Receipt
Service records
Spare links
The watch still needs an assessment of authenticity, condition and ownership. Missing documents can affect the purchase offer and the checks required.
Take useful watch photographs.
Clear, honest photographs help the first estimate.
Dial
Case sides
Caseback
Bracelet or strap
Clasp
Use soft daylight and a plain background. Show visible wear rather than hiding it. Photos support the initial discussion; they do not replace inspection.
Ready? The form takes a moment, and every field is optional.